Privacy Policy

Last updated: November 16th, 2025
Website: https://www.nadorrooms.com
Business Name: N’Ador Rooms
Address: Via San Francesco de Geronimo 12, 1 – 80139 Naples, Italy
Contact: nadorrooms@gmail.com

N’Ador Rooms (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a booking, or contact us.

By using our website or staying with us, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide to Us

Full name
Email address
Phone number or WhatsApp number
Booking details (dates, room type, number of guests)
Payment information (processed securely through third-party providers)
Messages or inquiries you send us
Passport/ID information required by Italian law for guest registration

1.2 Information Collected Automatically

When you browse our website, we may collect:

IP address
Device information
Browser type
Pages visited
Time spent on the site
Cookies & tracking data

1.3 Information Received from Third Parties

If you book through platforms such as:

Booking.com
Expedia
Airbnb
Google Travel

We receive booking details from them to manage your reservation.

2. How We Use Your Information

We use your information to:

Manage and confirm your booking
Contact you before, during, and after your stay
Provide customer support and respond to inquiries
Comply with Italian guest registration laws
Improve our website and services
Send arrival instructions or important updates
Process payments securely
Prevent fraud or misuse

We do not sell your data to third parties.

3. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

Contractual necessity: to manage your booking and stay
Legal obligation: guest identity reporting required in Italy
Legitimate interest: improve our services and protect our property
Consent: for marketing communications or optional cookies

4. Sharing Your Information

We may share your information with:

Booking platforms (Booking.com, Expedia, Airbnb, etc.)
Payment processors (e.g., Wix Payments, Stripe, PayPal)
Website providers (Wix)
Law enforcement, if required by law
Local authorities (for guest registration)

All third parties are required to protect your data.

5. Cookies & Tracking Technologies

Our website may use cookies to:

Improve website performance
Understand visitor behavior
Enable features such as bookings or forms

You can manage cookie preferences directly from your browser settings.

6. Data Storage & Security

We use secure systems to store your data and protect it against:

Unauthorized access
Loss or misuse
Alteration or destruction

Data is stored within the EU or through GDPR-compliant providers.

7. Data Retention

We keep your data only as long as necessary:

Booking records: as legally required
ID records: as required by Italian authorities
Communication: for customer service
Marketing consent: until you unsubscribe

8. Your Rights Under GDPR

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent
Object to processing
Request a copy of your data

To exercise any right, contact us at: [Insert email]

9. Minors

Our website is not intended for children under 16.
We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.

11. Contact Us

If you have questions about this Privacy Policy or how we use your data, please contact us:

N’Ador Rooms
Via San Francesco de Geronimo 12, 1
80139 Naples, Italy
Email: nadorrooms@gmail.com